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Module 5 - Working Relationships
Course Overview
Course Outline
December 4 (64:14)
Understanding Working Relationships
Session 1: Lesson 1 - Overview of Working Relationships in IT
Lesson 2 - Building trust, communication, and collaboration among team members
Lesson 3 - Achieving Goals, Solving Problems, and Delivering High-Quality Results
Lesson 4 - Fostering a Positive Work Environment, Increasing Productivity, and Job Satisfaction
Lesson 5 - Creating a Culture of Respect, Understanding, and Constructive Conflict Resolution
Copyright Laws
Session 2: Team Dynamics in IT
Team Dynamics
Software Developer
QA
Project Manager
Roles in an IT Department
Building Strong Working Relationships
Session 3: Effective Communication in Tech Environments - Communication skills for effective collaboration
Establishing trust and respect among team members
Building Trust and Accountability
Session 7: Cultivating Trust in IT Teams
Session 8: Fostering Accountability
Lesson 3 - Achieving Goals, Solving Problems, and Delivering High-Quality Results
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